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Renil

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How can I downgrade to Internet Only?

Hi,

 

       I am having internet and TV subscription with ZIGGO. Now I would like to downgrade to internet only subscription. 

It would be highly appreciated to know how it could be done. 

 

Thanks in advance 

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Bert

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A Ziggo forum employee can do that for you.
Do you want Ziggo Go app / Ziggo Go TV browser or not?

Renil
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Hi ,Thanks for the reply.

 

I need only internet connection. 

Bert

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Een Ziggo forum medewerker komt hier binnen afzienbare tijd langs om naar je vraag te kijken en de nodige stappen te zetten.

Roland
Community Moderator
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Good morning @Renil

I understand from your message that you would like to downgrade your subscription to an internet only package. I think that is certainly possible. 

My only question is whether you want to maintain the same speed or whether it also needs to be adjusted. Then I can immediately take this into account.

Renil
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Hi Roland,

 

         thank you for your message. Exactly i need only internet with the same speed as it is now.

Roland
Community Moderator
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Hi @Renil

Super! Then I will arrange that for you immediately. I will change your subscription to an Internet only subscription. Internet Elite for €59 per month. Your digital television will be canceled with one month's notice. And you will receive return boxes for returning them. If you have any questions, feel free to ask.

Renil
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that's perfect.  Thank you

Bert

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@Renil Do you already have confirmation of the change?

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