Ziggo GO App toont alleen maar 3 kanalen (Ziggo Sport Free kanalen)

[vanyali23]

10 July i started with Ziggo go app. 

It started wotking only on 5 August. 

From 11 August it is not working anymore again!!!! 

I am tired from calling custumer service and going to the stores! 

 I also want a refund for the time ziggo go app didn't work! 

[Bert]

Een Ziggo forum medewerker komt hier binnen afzienbare tijd langs om naar je probleem te kijken en de nodige stappen te zetten.

[Carlien]

Hi @vanyali23! 

How annoying that you can't watch the normal tv channels since July 😞 I'm sorry that this is taken so long. 

I've checked our system and unfortunately this is a issue because the subscription has been downgraded. Not all channels are there and the right department is working on this issue.. So I don't have a solution right now! I'm sorry! 

[vanyali23]

Hello, 

How long will I have to pay for Ziggo Go and not getting the service???

Why ziggo employees impose products which are not working???

6 weeks I don't have any tv channels in the app!!

[Ryan]

It is true that the issue is still ongoing, as soon as more is known about this, we will let you know! In terms of costs, compensation will be arranged afterwards. We cannot arrange for costs to be deducted from the monthly amount for the interim. Afterwards, compensation will be considered for the fact that you do not have everything available.