Hi Forum,
please allow me to write in English. I can read and understand Dutch pretty well, but my writing is still bad. Please don‘t hesitate to answer in Dutch if you want to help.
I moved over from KPN to Ziggo the day before yesterday, and I installed the Ziggo ConnectBox (Arris Router) within an hour via the splitter (no problems or issues). One Cat6 wire goes to my 8-Port Ethernet switch, and the telephone is connected as well. All Ethernet devices connected to the switch are working like charme, as well as Wifi connections and the phone.
The other port of the splitter goes to my Mediabox XL, which seems to be an anachronistic monster
🙂I started it in ECO Mode without an Ethernet cable attached to my home network, and I can get all TV programmes. So far so good. Then I added a network cable from the Mediabox to a port of the Arris Router, and set the Mediabox to „Join the network“ - which it did. Next I wanted to access it via a web browser to switch off all internet related items, like Wifi and DHCP. On the ConnectBox I can see 20 local IP addresses, which are related to the Mediabox (no hostname – unknown device).
I‘ve tried all 20 addresses to access the web interface of the Mediabox. None of them works. No connection. Same with the recommended "gwlogin.net", which could never work since it's an Austrian domain name.
Next I tried to add the Ethernet cable from the Mediabox to my Ethernet switch (instead of the ConnectBox). This time one of the 20 IP addresses worked for the login to the Mediabox, but at the same time WAN/internet connectivity completly broke. No more internet.
So I reinstalled the Ethernet connection from the Mediabox to the Arris Router. After switching it off and on internet was fine again. But again no connection to the web interface of the Mediabox.
Strange thing is: Under the Mediabox are some stickers with 3 MAC-addresses. If I check the connection list on the Arris Router I can see 20 MAC addresses of the Mediabox, but none matches the MACs from the stickers.
Can anyone share a light how to access the Mediabox via a web client? I‘ve tried it with Firefox as well as Chromium.
Thanks for all help,
Cheers,
Thomas