Login in ziggo app is not possible with cumunity account?

[Curumim]

In the ziggo.nl website under support section, it says that I can use my community account to (login in the app) however, when I try to log in the ziggo app it doesn't let me go.

Any help?

thx.

[Bert · Accepted solution]

You must use your Mijn Ziggo account to login in the Ziggo Go or Ziggo SmartWifi app.

The community account can be another login.

[Rikst · Accepted solution]

Hi @Curumim Where exactly do you want to login? Please follow Bert's information how to login at Ziggo GO and Ziggo SmartWifi app. 

[Curumim]

i have managed to login following the Bert's instructions.

Thank you.