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rudra1981
Level 2

want to send the SmartWifi pods back

hi All , tell me how i can send the FREE one year wifi pods back to ziggo . for me its if not much use 

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Bert
Level 21
T.E.A.M.

 

A Ziggo moderator can cancel them and after that you can send them in the original box to:

 

Ziggo retouren
Antwoordnummer 1070
5800 VB Venray

 

Always ask the PostNL Service Point or the PostNL Parcel deliverer for a proof of delivery as confirmation and keep it well for a half year.

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Erik P
Oud Community Moderator
Oud Community Moderator

Thnx for updating your profile!  The pods are canceled right now. You will receive a confirm of this by mail and you will receive a return box asap. 

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Bert
Level 21
T.E.A.M.

 

A Ziggo moderator can cancel them and after that you can send them in the original box to:

 

Ziggo retouren
Antwoordnummer 1070
5800 VB Venray

 

Always ask the PostNL Service Point or the PostNL Parcel deliverer for a proof of delivery as confirmation and keep it well for a half year.

Ga naar reactie
Rikst
Community Moderator
Community Moderator

Hi @rudra1981,

If you no longer want to use the pods, we can cancel them. Please add your zipcode and housenumber in your profile and leave a message here, so that I can help. 

rudra1981
Level 2
Topicstarter

Hi Moderator , i have updated the zip and my full name in personal detail , please cancel the pods and let me know what to do next

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Erik P
Oud Community Moderator
Oud Community Moderator

Thnx for updating your profile!  The pods are canceled right now. You will receive a confirm of this by mail and you will receive a return box asap. 

rudra1981
Level 2
Topicstarter

nor received any return box so far , also not any email, can you check again please , thanks

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rudra1981
Level 2
Topicstarter

can i send to below address via postnl ?

 

Ziggo returns
Answer number 1070
5800 VB Venray

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MR_CHIP
Level 19

i would advise to wait for a moderator, to confirm they are cancelled

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Erik P
Oud Community Moderator
Oud Community Moderator

Alright, I will send the confirm again. The return adress is right 🙂

Thnx for sending back!

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