Wat is SmartWifi precies?Ruim 2 miljoen klanten met een Connectbox (witte modem) hebben automatisch een gratis software-update ontvangen van Ziggo. De nieuwe software maakt het modem een SmartWifi mod...
I recently installed Ziggo SmartWifi modem.
Internet is working ok, but I want to install also the Wifi booster and the SmartWifi app (on my Android phone) cannot connect to the modem.
Any idea how to solve this?
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I'm sorry to read this @Osiek95. Did you also try to reboot your modem before installing? If not, can you please check if this will work? Did you also check if you activated SmartWifi in the interface of your Ziggo modem? Hopefully this will work. If not, please let me know and specify the step where you get stuck.
When I check your details I see an update from this morning. According to this update the modem and pods are activated. I'm very curious if everything is working at this moment? If not, can you please put the modem to factory default? If it's still not working after this, please let me know if you are using the latest version of the app, which iOS version and if you are using antivirus software. Did you also test other devices?