Odd issue with a newly installed connection,
- The supplied ziggo connect (white, Arris), booted up fine.
- Went throught two reset (and I suspect automatic firmware update) cycles.
- Stable; forced one to set the admin password (via Wifi); wifi password left as is.
- Wifi works as expected; DHCP, dns settings and default route all fine; /24 on the expected 192.168.178.0/24. with 192.168.178.1 as the default route for IPv4.
So far so good. The issues are with the wired part; plugging some devices (a laptop, a PC, a printer, etc):
- Plugging in a cable has the ethernet LED come on; and shows good 1Gbit/s full duplex negotiation.
- But no DHCP is issued / no default route, etc on the wired ethernet (Wifi continues to issue DHCP just fine)
- "tcpdump/wireshark" shows traffic of the other 3 cables connected to the machine - confirming that the switch inside the Ziggo Connect works. No one is getting DHCP. Ping possible between the machines.
- No ping possible to the ziggo connect itself; even when setting the IP address manually to 192.168.178.2/24.
- The 'connected devices' list does not show any devices in the wired section; just wireless one.
During this - wifi continues to work fine - with good (full 300Mbit as ordered) connectivity and ping/web access to 192.168.178.1/24 just fine.
Reducing the wired connected devices to just a single (mac) laptop does not solve the issue either. No DHCP on wired; DHCP fine on wireless. All settings but the admin-password are factory default.
Likewise - the connected Ziggo Media Next box supplied simultaneously works over wifi; but not with the supplied cable when connected to the Connect box (lights come on fine on both sides though). Only once, for a short period of time, is a 'MediaBox' visible in the list of connected wired devices.
Does this ring a bell with anyone ? (Antwoord rustig in het Nederlands - het is/was me niet duidelijk wat de mores/voorkeurstaal voor dit soort vagen in deze gemeenschap is).
The modem logbook is largely empty (besides audit logs of login/admin-setting, etc).