Wifi connection drops frequently.

[Gregory1q2w3e4r]

Wifi box drop connection several time for a hour. I mean, not only internet but real wifi connection to the box either. So i need to restart it all the time. It has begun about 1 month ago.

This is really annoying, imagine i`m working from home as a software developer, thus stable internet connection is essential for my work. Meanwhile i have to reboot wifi box aprox 15 times a day.

[Jan F.]

Are your computers still connected to the WiFi network when you experience problems? What lights do you see on your modem?

[Gregory1q2w3e4r]

No. Usually all devices at home have no connection with box via WIFI. 

Lights. It depends.Sometimes only white line. Sometimes white line and 2 green arrows (internet). Sometimes white line and green wifi (without 2 arrows).

[Gianna]

Good afternoon @Gregory1q2w3e4r, welcome to the Community!

Good that you found us with your question. I can see that @Jan F. is already thinking with you is great!

Can you give us a little more information? For example, do you also experience it with a wired connection directly connected to the modem? Can you share a photo of the main connection and how the modem is connected to it? And you can share the up and downstream values ​​of the modem with us.

[Gregory1q2w3e4r · Accepted solution]

Unfortunately i have no device with RJ45 port. So i cant connect via cable.

I also read few topics and find out that it might be an issue with splitter. So i changed it to another one (from previous tenant), plus i removed second out TV cable. 

After that i saw the number of Power (dBmV) increased from previous range  [-0.5, 2.5] to (you may see in the picture). On top of that, values Pre RS Errors, Po

st RS Errors decreased from hundreds to around zero (also may see on the picture).

[Gregory1q2w3e4r]

I`ll keep an eye on connection issues during the weekend. If i still experiencing issue i let you know in this thread. Otherwise i`ll close it.

[Gregory1q2w3e4r]

UPD: During weekend no Wifi connection drop. No issue with internet.

Topic can be marked as solved \ closed

[Erik S]

Happy to hear and thank you for getting back to us with this information, @Gregory1q2w3e4r!