jkost

Ontdekker
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Van Safe Online L naar Safe Online

Hallo,

 

I have Safe Online L which is not free anymore, and would like to go back to Safe Online (1 device only). I uninstalled Safe Online from my laptop (hence I only use it in my mobile phone), however, I still see that I am on Safe Online L.

 

How can I change it to Safe Online (without the L)?

 

Thank you in advance.

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Alex
Community Moderator
Community Moderator
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Hi @jkost, welcome to the Ziggo Community!

 

Your Safe Online L subscription will end on the 31th of May. A confirmation by mail is on its way. Let me know if there's anything else we can help you with!

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Wim C.
Super Expert
Super Expert
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Hi @jkost 

Welcome to this customer-help-customer forum where I'm also a customer. Ziggo moderators who have 'Ziggo' in front of their name usually visit each topic within one working day (between Monday and Friday). 

Make sure your zip code and house number are in your profile, these are only visible to Ziggo moderators. You can find your profile page here.

 

 

Alex
Community Moderator
Community Moderator
  • 5939Posts
  • 632Oplossingen
  • 2264Likes

Hi @jkost, welcome to the Ziggo Community!

 

Your Safe Online L subscription will end on the 31th of May. A confirmation by mail is on its way. Let me know if there's anything else we can help you with!

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