Using WiFi Pods with 2.4 or 5 GHz network

[tomtom10]

Hi all,

I set up my network to have a 2.4 and another 5 GHz networks. This is because I need a 2.4ghz network for some smart devices (like Arlo doorbell).

The wifi smart boosters are now not working. When I try to pair them again (through the Ziggo app), I am prompted to create a new network.

Is there a way to use the smart boosters for either network (2.4 or 5) or they only work if I select the single (mixed) network? This would be a problem because then some of my smart devices would not work.

Thanks for your help!

[Bert]

SmartWifi pods only work with the SmartWifi optimization enabled  in Properties Wireless and then 2.4 and 5 GHz have the same WiFi name / SSID.

[Tjeerd85]

Hi and welcome,

Maybe a moderator can change them for SmartWifi Deco | altijd en overal in huis perfecte wifi (ziggo.nl) , they can be set on 2.4ghz only

[tomtom10]

Thank you! Do you know if I could ask for this?

Also: If I bought a new wifi extender, separate from Ziggo, would that be an option? Ideally I want to make this work without spending money, but I need to make it work somehow, Thanks!!

[Bert]

You can rent them: SmartWifi pods TP-Link | Deco (ziggo.nl)

When you also rent the SmartWifi Ziggo pods, you can send them back to Ziggo after they are removed from your subscription by a Ziggo moderator.

[tomtom10]

Thanks, @Bert  2 questions if you don't mind:

1) You mention in your first message that 'SmartWifi pods only work with the SmartWifi optimization enabled  in Properties Wireless and then 2.4 and 5 GHz have the same WiFi name / SSID.' --> This means that even if I put the 2.4 and 5 gHZ networks under same SSID, it wouldn't work because i need to use the mesh service (meaning, I wouldn't be able to have separate networks by gHZ) correct?

2) Thanks for the tip of renting. I checked it out, and it says: 

The Deco M4 consists of 3 different pods that you can place throughout the house ( mesh WiFi system ). 

It seems that this other Deco would still have the same problem, right? 

To clarify, what I need is:

- Have 2 networks (1 for 2.4, another for 5 gHZ)

- Have a wifi extender / booster to BOOST the 2.4 gHZ 

Knowing the above, would the Deco M4 still work? Or could I buy an external wifi booster and set it up separately? 

THANK YOU VERY MUCH!

[Bert · Accepted solution]

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@tomtom10  schreef:

Thanks, @Bert  2 questions if you don't mind:

1) You mention in your first message that 'SmartWifi pods only work with the SmartWifi optimization enabled  in Properties Wireless and then 2.4 and 5 GHz have the same WiFi name / SSID.' --> This means that even if I put the 2.4 and 5 gHZ networks under same SSID, it wouldn't work because i need to use the mesh service (meaning, I wouldn't be able to have separate networks by gHZ) correct?

2) Thanks for the tip of renting. I checked it out, and it says: 

The Deco M4 consists of 3 different pods that you can place throughout the house ( mesh WiFi system ). 

It seems that this other Deco would still have the same problem, right? 

To clarify, what I need is:

- Have 2 networks (1 for 2.4, another for 5 gHZ)

- Have a wifi extender / booster to BOOST the 2.4 gHZ 

Knowing the above, would the Deco M4 still work? Or could I buy an external wifi booster and set it up separately? 

THANK YOU VERY MUCH!

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1) Correct. The Ziggo SmartWifi pods need the modem and the SmartWifi optimization.

2)  The Deco M4 works on there own TP-Link Deco app and the wifi from the modem has to disabled.

The Deco M4, can have with mesh activated with 2 different networks 2,4 and 5 GHz.