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Indigo

Level 4
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Unstable ping

Hello guys,

Since the day I got my Ziggo internet (about a month ago, I think), during evenings, almost every day that I use it I'm experiencing unstable ping while gaming. I wonder if it's fixable somehow or it is due to some kind of infrastructure problems?

I am connected to my PC via cable, although the Wi-Fi is unstable in the same way.

I'm uploading some screenshots with how the wall socket looks and the router. Also a screenshot of PingPlotter and a ping of google DNS. The cable from the wall socket to the router is 1.5 meter long.

Any suggestions or further questions for information for troubleshooting would be greatly appreciated!

Thanks!

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Paul
Community Testspecialist
Community Testspecialist
  • 20682Posts
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@Indigo Good to read that your overall experience has been improved!  I suggest we still monitor how the connection is working in the upcoming days. In case you experience problems with the connection make a note of the date and time the problem persists.

Paul
Community Testspecialist
Community Testspecialist
  • 20682Posts
  • 1403Oplossingen
  • 8145Likes

@Indigo What are your findings in regards to the connection? Did you still experience issues concerning the connection?