Slow Internet Speed

[emre.se]

I have a ziggo subscription with 300 mbit download and 30 mbit upload speed. I never see these speeds, infact I see some ridicilous internet speeds like 10 mbit download. How can I solve this problem? I am sharing the downstream status report below Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 666000000 -1.5 36 256 qam 9 2 602000000 -2.2 38 256 qam 1 3 610000000 -2 38 256 qam 2 4 618000000 -1.7 38 256 qam 3 5 626000000 -1.5 38 256 qam 4 6 634000000 -1.2 38 256 qam 5 7 642000000 -1.2 38 256 qam 6 8 650000000 -1.5 38 256 qam 7 9 658000000 -1.7 38 256 qam 8 10 674000000 -1 38 256 qam 10 11 682000000 -0.7 38 256 qam 11 12 690000000 -0.4 38 256 qam 12 13 698000000 -0.2 38 256 qam 13 14 706000000 -0.2 38 256 qam 14 15 714000000 -0.5 38 256 qam 15 16 722000000 -0.7 38 256 qam 16 17 730000000 -1 38 256 qam 17 18 738000000 -1 38 256 qam 18 19 746000000 -1.2 38 256 qam 19 20 754000000 -1 38 256 qam 20 21 762000000 -1.2 38 256 qam 21 22 818000000 -3.5 26 256 qam 28 23 826000000 -3.7 37 256 qam 29

[emre.se]

It turned out that the main connection cable for the apartment was under the kitchen sink (weird). There was a very bad extension cable which distributes the signal to the wall outlets. He disabled that extension and wired the modem directly to the main connection.

[tobiastheebe]

Sound great! I assume a new AOP (main outlet) has been installed to connect the modem to?

Could you post the downstream/upstream data once again? The noise ingress problem should have been resolved.

[emre.se]

Here are the latest status informations. I don't know what they mean but I am happy that I can get the speeds I want.

[tobiastheebe]

Both the downstream and upstream are now as they should be. Power and MER/CER values are very good to excellent.