Vraag
Reacties
Oplossing
Aankondigingen
emre.se
Level 3

Slow Internet Speed

I have a ziggo subscription with 300 mbit download and 30 mbit upload speed. I never see these speeds, infact I see some ridicilous internet speeds like 10 mbit download. How can I solve this problem? I am sharing the downstream status report below Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 666000000 -1.5 36 256 qam 9 2 602000000 -2.2 38 256 qam 1 3 610000000 -2 38 256 qam 2 4 618000000 -1.7 38 256 qam 3 5 626000000 -1.5 38 256 qam 4 6 634000000 -1.2 38 256 qam 5 7 642000000 -1.2 38 256 qam 6 8 650000000 -1.5 38 256 qam 7 9 658000000 -1.7 38 256 qam 8 10 674000000 -1 38 256 qam 10 11 682000000 -0.7 38 256 qam 11 12 690000000 -0.4 38 256 qam 12 13 698000000 -0.2 38 256 qam 13 14 706000000 -0.2 38 256 qam 14 15 714000000 -0.5 38 256 qam 15 16 722000000 -0.7 38 256 qam 16 17 730000000 -1 38 256 qam 17 18 738000000 -1 38 256 qam 18 19 746000000 -1.2 38 256 qam 19 20 754000000 -1 38 256 qam 20 21 762000000 -1.2 38 256 qam 21 22 818000000 -3.5 26 256 qam 28 23 826000000 -3.7 37 256 qam 29

0 Kudos
Oplossing
23 Reacties 23
Meldingen
Aan Uit
emre.se
Level 3
Topicstarter

It turned out that the main connection cable for the apartment was under the kitchen sink (weird). There was a very bad extension cable which distributes the signal to the wall outlets. He disabled that extension and wired the modem directly to the main connection.

tobiastheebe
Level 20
T.E.A.M.

Sound great! I assume a new AOP (main outlet) has been installed to connect the modem to?

 

Could you post the downstream/upstream data once again? The noise ingress problem should have been resolved.

0 Kudos
emre.se
Level 3
Topicstarter

Here are the latest status informations. I don't know what they mean but I am happy that I can get the speeds I want.

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tobiastheebe
Level 20
T.E.A.M.

Both the downstream and upstream are now as they should be. Power and MER/CER values are very good to excellent.