This is a customer help customer forum where Ziggo moderators/employees, they have Ziggo in front of their name, usually drop by in every topic within one working day.
Make sure that your zip code and house number are in your Ziggo community profile, they cannot be seen publicly, so the correct information can be obtained immediately.
After clicking on the link below, scroll down on the next page: https://community.ziggo.nl/t5/user/myprofilepage/tab/personal-profile:personal-info
Thankyou for adding this information in your Community profile @euelen. I just changed the profile on your modem to IPv4 Only. This will be processed within max. 24 hours. Your modem will automatically restart when the change is been processed.
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