Hi all,
First of all apologies for the very late reply - I realise it is very annoying. Unfortunately, I had a busy week at work
😕 and wasn't able to follow up.
hanh Thanks for your help! My intention wasn't to ignore your comment but I simply wasn't able to try out the things you asked and that's why I didn't respond to you alongside my previous responses.
Unfortunately, I wasn't able to login to the Ziggo modem/router as you asked. When I messaged Ziggo about this they said that I they couldn't do anything because I don't own the connection (I am a tenant) and that I would have to ask my landlord to call them. This meant that I was out of the loop after that point.
The internet connection was back after that so either the landlord called them and Ziggo did something else; or, as you suggested, their earlier change to IPv4 took some time to come into effect.
Zpiep Thanks for your help as well! The ethernet cable was from the Ziggo modem. I also tried connecting to the WiFi from the Ziggo router - that at least worked (WiFi from the TP link router didn't work at all) but I could still only access IPv6 websites.
I wasn't able to check the complete status (from ipv6-test.com etc.) as I promised in an earlier comment but once I get home I'll post screenshots from the websites. From what I checked earlier, those websites now say that I don't have any IPv6 connectivity but I do have IPv4 connection. I also couldn't connect to ipv6.google.com.
Michael Ziggo Hey Michael, yes I am probably not registered because like I said I am just a tenant and don't own the connection - my landlord provides the internet.
Again, apologies for the delay and thanks for your help! I'll post the screenshots from the websites mentioned earlier. I'll also follow this thread for a few more days in case anyone would like more information on the case.