Apologies for reopening this thread. I've been working from home recently and the connectivity has been unstable. A technician did not come to install a new "AOP (btv 01-SET)" as mentioned above.
@Vincent I'm not sure if you'd be able to assist in getting a technician to come assist?
Downstream:
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 850000000 4.8 37 256 qam 32
2 602000000 7.5 40 256 qam 1
3 610000000 7.1 40 256 qam 2
4 618000000 7 35 256 qam 3
5 626000000 7.5 40 256 qam 4
6 634000000 8 38 256 qam 5
7 642000000 8.5 40 256 qam 6
8 650000000 8.5 40 256 qam 7
9 658000000 8.6 40 256 qam 8
10 666000000 8.6 38 256 qam 9
11 674000000 8.4 40 256 qam 10
12 682000000 8.3 40 256 qam 11
13 690000000 8 40 256 qam 12
14 762000000 8.5 38 256 qam 21
15 778000000 8.8 38 256 qam 23
16 786000000 8.8 38 256 qam 24
17 794000000 8.9 38 256 qam 25
18 802000000 8.5 30 256 qam 26
19 810000000 8.1 27 256 qam 27
20 818000000 7.5 26 256 qam 28
21 826000000 6.6 38 256 qam 29
22 834000000 6.4 38 256 qam 30
23 842000000 5.5 38 256 qam 31
24 770000000 8.8 34 256 qam 22
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 37.6 92 0
2 Locked 40.9 1168 0
3 Locked 40.3 583 0
4 Locked 35.5 664 2
5 Locked 40.3 9 0
6 Locked 38.9 5 0
7 Locked 40.3 5 0
8 Locked 40.3 282 0
9 Locked 40.3 30 0
10 Locked 38.9 26 0
11 Locked 40.3 8 0
12 Locked 40.3 12 0
13 Locked 40.3 6 0
14 Locked 38.9 6 0
15 Locked 38.6 7991031 13605986
16 Locked 38.9 9 0
17 Locked 38.9 9 0
18 Locked 30.3 180210633 101664884
19 Locked 28.2 64982307 30748846
20 NotLocked 26 5681876 34451477
21 Locked 38.9 18 0
22 Locked 38.6 22 0
23 Locked 38.6 93 0
24 Locked 37.6 92 0
Upstream:
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 38400000 45.8 5120 64 qam 4
2 45200000 47.3 5120 64 qam 3
3 52000000 46 5120 64 qam 2
4 58800000 46.3 5120 64 qam 1
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 1 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0