Hi All, I had put the wire in the different sockets (1 pin) and it worked yesterday, so my internet started before.today Ziggo service man came, we told him the internet is working fine, is it possible to remove this socket to another place, as it is below and may interrupt wifi signal, he told he don't have cable for doing so. we asked as our TV distance is more, how we can connect TV with wifi, he adds one black cable, we thought it may be the standard process, he never told us that adding one cable cost us 50 euro( i can imagine this), as its a free visit as per our plan. i am shocked and surprise, I really feel down after getting a 50 euro invoice, serviceman NEVER told us that this was paid and cost us this much. I am sure you guys will help me here, my client # 17616544
Our technician visited you on 24-07-2021. And then he installed equipment. With this e-mail we confirm the service and warranty you can expect from us. So keep it well.
| ||Number of||Subtotal|
|Repair to cables, plugs or wall sockets||1||€50|