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lee.shanghai

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New Connectbox Giga does not work

I have received Connectbox Giga 31th of Jan, and it is perfectly easy to install, but does not work at all, the light of box always changed from blinked white to red every time.

I have try a few times to install it,  things I have done as followed:

1, try 3 sockets, one in bedroom and 2 in living room, 

2, With or without splitter,

3, Reset 1 times,

4, Power off and unplug every time,

5, login 192.168.178.1, and indicated "No RF signal detected".

 

And is there other way to install Pods except mobile app, because my phones regional set, my iPhones and Mi 9 can't install Ziggo SmartWifi app.

 

Thank you very much.

  

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tobiastheebe

Level 20
T.E.A.M.
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In fact, the technician did install a new AOP (TRISZ-DG300), this is now fully up-to-date. It would have been better if the AOP had been mounted to the wall, though.

 

20220208-03.jpg

 

How do the internet connection and Internet Giga plan perform?

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