maxmurdoch08

Level 2
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Modem green light internet not working

My Internet suddenly stopped working last night. I can connect my device to the modem but it says Internet is not available. The power light is green and the other lights are all green with the 2 arrows blinking green. I have tried resetting and reconnecting all the cables

2 Reacties 2
tobiastheebe

Level 20
T.E.A.M.
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Did you check for (a) potential outage or maintenance?

 

If looking up your address data yields no results:

 

Could you post one or more pictures of the AOP (main outlet in meter cupboard or living room) and cables, plus splitter(s) and signal amplifier, as applicable?

Additionally, could you post the modem’s downstream/upstream data according to these instructions?

Cecilia
Community Moderator
Community Moderator
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Hi @maxmurdoch08
Welcome to the Ziggo Community. 

I"m sorry to read that your internet wasn't working. When I check your modem it's currently online for 3 days. Can you confirm if everything is working again? 🙂

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