1
Vraag
2
Reacties
Eiji

Level 2
  • 10Posts
  • 0Oplossingen
  • 2Likes

Internet connection issue : Partial Service (DS only)

 

Hi,

 

I am facing trouble of very slow internet communication, especially download speed.

My contract with Ziggo is Internet Max, so near 600Mpbs for downstream should be reached. But actual down stream speed measured with Ziggo speed test is 50Mbps - 70Mbps and sometimes it was less than 5Mbps. (Upstream speed has no problem.)

When I checked connect box, it showed "Internet (Partial Service (DS only))". 
Could someone please give advice how to solve this issue?

 

I added some pictures below showing my situation.

Eiji_1-1663866505847.jpeg

Eiji_2-1663866551729.jpeg

Eiji_3-1663866609788.jpeg

Eiji_4-1663866659781.jpeg

 

Thanks!

20 Reacties 20
Rikst
Community Moderator
Community Moderator
  • 5181Posts
  • 488Oplossingen
  • 1663Likes

Hi @Eiji

 

How was the appointment, do you have any update for us?

E-mail notificaties
Aan Uit

Ontvang een update bij nieuwe reacties in dit topic.

Uitgelicht topic