Hi, I switched to Ziggo internet (no TV) today. Set up the Connectbox modem, got the green light blinking for more than 15 min, so I chatted with an employee, he said he "activated" the modem, and I should get connection.
It's been almost 12 hours and the green light still blinks. Online search suggests I don't have internet connection, which is true. My devices can connect with no internet.
Logging into the modem, I see it says "No RF signal detected." And the diagnostics said there is a broadband problem. I tried the first steps, pushed coaxial cable as furthest as I could, but nothing changes.
I am really unhappy as we are two people working from home with constant video calls, and now we will probably spend several days waiting for the mechanic. Attached the photos of the wall socket, and the modem. And some information from the modem interface. For example it says network access is blocked for the modem.
- Note: My previous provider connected me to the landline connection (?) you can find attached. If that will help with my problem, I can also use it until a mechanic arrives, but I don't think that will help.