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Soromeister

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Enable Modem Options/Mode

Hello, I would like to have the option to enable/disable Modem mode by myself.

 

Currently, I have the Connectbox Giga in Modem mode, but would like to be able to switch it manually without calling the customer service every time.

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tobiastheebe

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Only customers in fUPC areas (formerly serviced by UPC) were able to configure router/bridge mode themselves, this option has never been available to fZiggo customers. As of June 2022, the provisioning backends of both areas have been consolidated, and modems in fUPC now obtain the same type of boot file that was already being distributed in fZiggo.

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Bert

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@Soromeister This is a configuration problem due to the technical merging of the old Ziggo area with the old UPC area. Everything will first be made the same as the old Ziggo area and then more functions will be added step by step, including the router / bridge switch function.

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MR_CHIP

Level 19
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this cant be enabled, there is no option anymore for it and it wont be made avaible for the customer anymore

Soromeister
Topicstarter
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Thank you for the quick reply. Is there a reason why this is the case, @MR_CHIP?

tobiastheebe

Level 20
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  • 33296Posts
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Only customers in fUPC areas (formerly serviced by UPC) were able to configure router/bridge mode themselves, this option has never been available to fZiggo customers. As of June 2022, the provisioning backends of both areas have been consolidated, and modems in fUPC now obtain the same type of boot file that was already being distributed in fZiggo.

Bert

Level 21
T.E.A.M.
  • 77327Posts
  • 5250Oplossingen
  • 22946Likes

@Soromeister This is a configuration problem due to the technical merging of the old Ziggo area with the old UPC area. Everything will first be made the same as the old Ziggo area and then more functions will be added step by step, including the router / bridge switch function.

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