ConnectBox Giga Bridge Mode

[iborghoff]

I received my ConnectBox Giga today but it is missing the bridge ("modem") mode, is it possible to get this option enabled remotely?

[tobiastheebe]

The interface option is only available if you are in a former UPC service area and after the modem has been switched to an IPv4 Only configuration profile by Ziggo. If you are not in a former UPC area, the option is not available and Ziggo will have to enable bridge mode remotely.

A moderator (Ziggo employee) can perform the required changes and will visit this topic within 1-2 days.

Could you fill out your address details on this page? These are visible to moderators only.

[Steefb]

You can also call customer service.

English speaker? Let us help you out | Ziggo

Call us at: 1200 (free when using your Ziggo landline)
Or at: 0900-1884 (standard fee)

Contact | Klantenservice | Ziggo

[iborghoff]

Thanks for the quick replies. Before I do this - are they simply adding that option remotely for me to then enable/disable as I see fit?

Would the switch to IPV4 cause any performance issues?

[tobiastheebe]

If you'd like to enable bridge mode yourself (only possible in former UPC areas), requesting IPv4 Only is sufficient.

IPv4 Only will not cause any performance degradation. If you need IPv6 connectivity, you may set up a 6in4 or similar tunnel broker on your router or an always-on device within the LAN.

[iborghoff]

Perfect! I'll wait for a Ziggo employee to hopefully come along soon, and enable IPv4 Only 🙂 (I updated my profile as requested)

[Marije · Accepted solution]

Hey @iborghoff, welcome to the Community!

I'm really glad the Connectbox Giga reached you safely! Now it's just a matter of installation and fixing the settings the way you want them.

For bridge mode, you indeed need an IPv4 only rule. Per your request, I've just fixed that for you. I reckon it'll take a hour max for the modem to reboot. Then you'll be able to set the modem to bridge 😉

Wist je dat je tegenwoordig het modem zelf in bridge-functie kan zetten? Dit doe je simpel met de Vodafone & Ziggo app.

Zet in 6 stappen bridge-modus aan in de Vodafone & Ziggo app

1. Download de app en log in 
2. Selecteer het tabblad Producten
3. Druk op Internet
4. Scrol naar beneden en klik op Hulp met internet
5. Ga naar Bridge-modus
   
6. Heb je alles doorgenomen? Druk dan op de knop Zet je modem in bridge-modus

Na deze stappen start het modem opnieuw op. Dit kan ongeveer 15 minuten duren.

Meer weten? Lees dan het hele artikel hier.