Bridge mode needed

[Marvin_K]

Dear Ziggo, may I ask for my Connectbox to be placed in Bridge mode asap please? I raised an incident yesterday (>24H ago) but no reaction yet. Thanks very much!

[Wim C.]

Hi @Marvin_K 

Welcome to this customer-help-customer forum where I am also a customer. Ziggo moderators usually visit each topic within one working day (between Monday and Friday). They can help you put your modem in bridge mode.

[Madelon · Accepted solution]

Hi @Marvin_K, 

bridge mode is already active! Are you still having problems? Did everything go well with activating the router?

[Marvin_K]

Just restarted the Connectbox and all working now - thank you!