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rcherryuk65
Level 2

Activate DMZ on ConnectBox Giga

How can I activate the DMZ function? 

Other providers of this modem provide it, do I need a firmware upgrade/downgrade or do I need to be switched to the IP4 only range?

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rcherryuk65
Level 2
Topicstarter

Thanks Bert, all sorted

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Bert
Level 21
T.E.A.M.

Yes, you need to be switched to the IP4 only range by Ziggo.

 

This is a customer help customer forum where Ziggo moderators come by almost every working day in every topic.


Make sure that your zip code and house number are in your Ziggo community profile, they cannot be seen publicly, so the correct information can be obtained immediately.


After clicking on the link below, scroll down on the next page: https://community.ziggo.nl/t5/user/myprofilepage/tab/personal-profile:personal-info


Available daily from 8 a.m. to 8 p.m.

1200 free from your Ziggo telephone connection

0900-1884 usual (mobile) call charges


The Chatbox (24 hours a day / 365 days a year) appears at the bottom right of the screen on the page below, as soon as someone is available.
https://www.ziggo.nl/klantenservice/contact/chatonly

rcherryuk65
Level 2
Topicstarter

Thanks Bert, looks like I just missed support for today, my profile is up to date, so let’s see what happens tomorrow!

 

Rob

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Bert
Level 21
T.E.A.M.

@rcherryuk65 The Chatbox (24 hours a day / 365 days a year) appears at the bottom right of the screen on the page below, as soon as someone is available.
https://www.ziggo.nl/klantenservice/contact/chatonly

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rcherryuk65
Level 2
Topicstarter

Thanks Bert, all sorted