hello monica,
Thanks for your message. Yesterday I had a talk with someone from the Client Service, we tried to solve my problem. As you can see in the attached image, I have an Internet Start subscription. I wanted to use Ziggo Go, I tried it from everywhere including the app (Ziggo Go), website (ziggogo.tv), and tried different browsers and also cleaned up my cookies and history but still I get errors. The attached images you can find the 2 different errors I get. You can also see attached what happens when I click on the link on the “ No channels available. You can change your channel line-up under Link in the settings menu.” It says technical error. I hope you will be able to help me because the person from the client service said this is strange and did not suppose to happen.
Thanks in advance!