ESPN international not active

[maxbupi]

Hello,

I’ve purchased ESPN international yesterday afternoon, but it is still not working on my TV. If i try on ziggo-go, it works normally, so i guess it’s just not active on my tv decoder for some reasons.

I tried to talk to a customer service rep in the chat, but he was not able to solve it. Is there a way to make it work?

[maxbupi]

Still not active

[Cecilia]

Hi @maxbupi 
Welcome to the Ziggo Community. 

I'm sorry to read that you don't have acces to the channels of ESPN International on your TV. When I check your subscription ESPN International is active. Do you still got no acces to these channels on your TV? And do you get an error code? Please let me know.