Canceling Ziggo

[hfigueira]

Hello,

My subscription with Ziggo is finishing this December (only have the internet connection + smartpods, but no TV) and since I've been having some issues with Vodafone and Ziggo over the last few months - and the prices are much higher than other competitors - so I'm moving out (no, Ziggo, it's not you, it's me, we just need a break...).

I'm wondering if there's any fee for canceling it 2 months earlier, since I already have chosen a provider, and I'm taking a nice subscription for triple the speed (1Gbps), for almost half the price for a full year, compared to what I have now).

I can't find anything in Mijn Ziggo, so that's why I'm asking. Plus, I don't want to take the risk of extending my contract by not taking any action.

Thanks in advance ☺️ 

[Bert · Accepted solution]

If you have a 12 month contract, then the last 2 months cost you 50% if you cancel now.

[hfigueira]

Hello @Bert ,

Thanks for the response. In that case, it's 50% of what? The 2 months?

[Tjeerd85]

Yes, 50% of the remaining contract costs.