Hello everyone,
I am a Ziggo user for quite some time now and recently I have been experiencing regular disconnections: meaning that I lose the internet connectivity for a few seconds and then it will come back (sometimes requiring the connected devices to be disconnected/reconnected). All devices suffer from the problem (Ethernet & Wireless).
I have the feeling that posting my issue here could lead to a quicker resolution time thanks to the community 
I see a lot of Illegal - Dropped INPUT packet & Lost MDD Timeout in sync with the internet loss but this is where my tech knowledge stops :p It seems to be related to the problem showing in this post Internet connection unreliable, mdd errors.
I tried a reset of the Connect box, replacing the cable but it didn't change anything. I hope you can help!
(Sorry I had to add the Downstream bonded channels as pictures since they wouldn’t go through as tables - it increased the number of caracters).
Picture of the main connection

Cable modem status :
| Item | Status | Comments |
| Acquired Downstream Channel(Hz) | 650000000 | Locked |
| Ranged Upstream Channel(Hz) | 44000000 | Ranged |
| Provisioning State | Online | Operational |
Downstream bonded channels


Upstream bonded channels :

General Configuration

Primary Downstream Service Flow

Primary Upstream Sercice Flow

Network log :
| Time | Priority | Description |
| 23/10/2020 14:50 | notice | Illegal - Dropped INPUT packet: SRC=69.171.250.61 MAC=00:17:10:91:67:1F;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:49 | notice | MDD Recovery following MDD Loss;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:49 | warning | Lost MDD Timeout;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:49 | notice | MDD Recovery following MDD Loss;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:49 | warning | Lost MDD Timeout;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:49 | notice | MDD Recovery following MDD Loss;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:49 | warning | Lost MDD Timeout;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:48 | notice | Illegal - Dropped INPUT packet: SRC=40.91.73.169 MAC=00:17:10:91:67:1F;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:44 | notice | MDD Recovery following MDD Loss;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:44 | warning | Lost MDD Timeout;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:44 | notice | Illegal - Dropped INPUT packet: SRC=93.184.220.29 MAC=00:17:10:91:67:1F;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:33 | notice | MDD Recovery following MDD Loss;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:32 | warning | Lost MDD Timeout;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:32 | notice | Illegal - Dropped INPUT packet: SRC=216.58.208.110 MAC=00:17:10:91:67:1F;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:31 | notice | GUI Login Status - Login Sucess from LAN interface; client ip=[192.168.178.85];CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:31 | notice | Illegal - Dropped INPUT packet: SRC=13.32.240.119 MAC=00:17:10:91:67:1F;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:28 | notice | MDD Recovery following MDD Loss;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:28 | warning | Lost MDD Timeout;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:27 | notice | Illegal - Dropped INPUT packet: SRC=69.171.250.61 MAC=00:17:10:91:67:1F;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |
| 23/10/2020 14:27 | critical | No Ranging Response received - T3 time-out;CM-MAC=38:43:7d:77:78:8f;CMTS-MAC=00:17:10:91:67:1f;CM-QOS=1.1;CM-VER=3.0; |


