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Question Connection to Inernet

  • 4 januari 2021
  • 3 reacties
  • 54 keer bekeken

Hi,

I’ve no connection to internet from morning and I cann’t connect to servicedesk , it is in dutch, 
Can u help me , how can i foward with this?

The lights on modem are blinking and not fixed

PostalCode: 3551DH 

Thanks 

 


3 Reacties

Reputatie 7
Badge +9

Hello,
 

This is a public Ziggo forum, where Ziggo customers try to help each other. Also, Ziggo moderators ( they have “_Ziggo” behind their names ) visit every topic every so often. Compared to the helpdesk, they have more knowledge, more options, more rights and can look 'deeper' into the Ziggo system.
Put your zip code and house number in your Ziggo profiel ( these are only visible to Ziggo moderators ), so that they can view your settings and data.

 

You can wait until a Ziggo mod visits this log ( it can be busy, so this can take a while ), or call the Ziggo helpdesk or chat.

Contact Ziggo::
Chat 24/7. Lines can be busy at the moment, please be patient.
– Tst 1200, servicelijn van 08.00 – 20.00, free via Ziggo lines
– 0900-1884, paid public lines.


Did you reset your Ziggo modem/router ?

is there a general disturbance in your area: check at.

Reputatie 6

Hi @vahidallahvakily and welcome to our Community! Really annoying that you can not use your services. In the meantime you have reached us and have made an appointment with a technician. Please keep us in touch!

Thanks, yeah for now I am using Ziggo hotspot , I hope it will be solved soon,

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