On 18 December 2020 the technicians came out and tried everything to see why my wired connection to my desktop did not reach anything more than 80mb. I received my new moden but the problem still persists.
Going through the checks of my network card etc, it does show the speed is able to reach 1.0 Gbps, but it never goes above 80mb.
Some background:
I initially had the base line subscription of ziggo but upgraded to MAX, thinking this would resolve the problem. Technicians came and could not find problem, suggested new router/modem. They thought it was my lan cable CAT5E, so they used their own CAT6 cable, still the same issue. Has anyone experienced this kind of situation or any suggestions, as working from home is the new norm, this is quite frustrating.
Best beantwoord door Marthinus
Hi Vincent. Thank you for the enquiry. Yes the other technician came out and everything is perfect now. Thank you for the assistance.