Hello all,
due to the coronacrisis I work from home.
It is a new apartment completed and delivered just last year.
During the last month I experienced a lot of wifi dropping connections.
In the router error log I saw a number of logged events of this type:
| 01-12-2020 11:39:49 | critical | No Ranging Response received - T3 time-out;CM-MAC=34:2c:c4:bd:8c:e2;CMTS-MAC=00:17:10:91:e6:23;CM-QOS=1.1;CM-VER=3.0; |
My splitter POA-01-B is plugged in a wall socket in the woonkamer.
Both the TV and router cables are attached in the output ports.
My initial downstream values were as indicated in the first attached photo.
I am not an expert, but by reading this blog I realized that an average power of -4 dBmV is not very good. Having a positive value, ideally of 6 dBmV would be better.
The initial upstream values are not reported in any photo, but believe me the average value was of ~44 dBmV.
Then, I performed some experiments:
- removing the plastic cap from the splitter POA-01-B. No improvements or changes on down and upstreams values.
- unplugging the splitter, and plugging the router directly to the CAI socket (sse photo). This test produced some interesting results, the downstream average power over all channels went up to 0 dBmV (so it increased by 4-5 dBmV), while, the upstream channels power was almost identical.
In conclusion, I suspect my splitter is not properly working.
Could you inform me on how to fix this issue?
Of course I need to use the splitter to get the TV signal out of the CAI socket.
Could you check if everything is ok on the Ziggo signal sent to my apartment?
Is it possible to receive a visit at home by a technical expert?
With the current problem I cannot work.
Thanks in advance.
Best beantwoord door Henno
Why all this? Ziggo only supports modem connections fully within 1.5 meter of the AOP, because of signal strength and inhouse cabling issues.
The possible consequence is that you might need UTP cabling to parts of your house or the WIFi might be to week in some spots, this needs to be fixed with additional access-points.
