Does the internet work via a wired (UTP) connection?
It does.
- Does the problem affect all devices or only one / a few?
No, only my laptop.
- Is the problem constant or occasional?
Started today.
- Do all websites not work or only one / a few?
I have wifi on my laptop, but no internet. I have wifi and internet on all other devices.
- Do you have other network equipment besides your Ziggo modem?
No.
- Do you have a Ziggo Mediabox XL that you also have connected to the home network?
No.
- Can you log in to the Ziggo modem(or to your own router)?
Yes, I can do that with wired connection on my laptop.
- Other details?
Best beantwoord door Mariska Ziggo
Goodmorning
Thanks so much for your response. I separated your 2.4Ghz and 5.0Ghz wifi-networks so you can connect to them separately. I'm very curious how this goes when you have had the chance to test the diffrence. Please let us know!

