Beantwoord

Subscription expired waiting for return for advance paid

  • 19 november 2018
  • 2 reacties
  • 59 keer bekeken

I had one internet connection in almere customer number-..., which was disconnected in Oct. month) Money paid by me till Nov. 30 axis anadvance which is 48.50 EURO, waiting for refund

** Moderator edit (Mark) **
Customer ID removed. To protect your privacy, do not post personal information in a public message.
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Best beantwoord door Mark Ziggo 20 november 2018, 17:08

Hi @Almere,



After the cancellation date (in your case on November 8th) the next invoice will automatically correct any advance payments made.



Coincidentally, the new invoice was published today. You can view the specification in your Mijn Ziggo account.
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Dit topic is gesloten. Staat je antwoord hier niet bij, stel dan je vraag in een nieuw topic.

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This is a customer help customer forum where Ziggo moderators come by every few business days in every topic, so that can take a few days.

If you want to contact Ziggo faster, use the chat to get an answer to your question.

The chat box (to be used 24 hours a day / 365 days a year) appears at the bottom right of the screen of the page below, if someone is available, sometimes wait:
https://www.ziggo.nl/chat
Reputatie 7
Hi @Almere,

After the cancellation date (in your case on November 8th) the next invoice will automatically correct any advance payments made.

Coincidentally, the new invoice was published today. You can view the specification in your Mijn Ziggo account.