Since about a week a go we have a strange problem. Whenever we are connected on our home Ziggo network, we can’t access some programs in Netflix. But as soon as I switch to (for example) my Vodafone’s 4G network, I can access them.
This happens on all our devices : WinOS laptop, Android phone, LG TV, Chromebook. Netflix support says that I might be using ‘content deblocker’ which I don’t. I’ve factory-reset my modem (still in router mode).
Any idea ?
thinking of moving to bridge mode.
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Hi Gianna,
I think I only have the dutch version. For example the snowpiercer series. Funny thing is, we were watching it just fine 2 weeks ago.
I ‘solve’ the problem by changing the modem to bridge mode and so receiving a new public IP address.
So it seems my old IP address was marked as an VPN service by Netflix.
Have fun watching Snowpiercer (and others)!