Hi,
I have lost my modem login password, which is not the default 'admin' anymore. I have done a factory reset via the settings menu, but still can't log in. Could you please help to reset username/password?
Bedankt,
Dusty
Hi,
I have lost my modem login password, which is not the default 'admin' anymore. I have done a factory reset via the settings menu, but still can't log in. Could you please help to reset username/password?
Bedankt,
Dusty
Do a factory reset with the reset button, wait till the lights start blinking.
Do a factory reset with the reset button, wait till the lights start blinking.
Hi Steefb,
Thanks for the response. I have a Mediabox XL (old Horizon box) and as far as I can tell there is no reset button on the console.

Succes
Top, bedankt voor je reactie!
Good afternoon
Too bad that you're unable to logon to the general user interface from the modem with your username and password credentials. Just as
way the default username and password are applied to the modem. After you've done a factory reset, you should be able to logon by filling in the default username and password.
After that you are able to change the username and password as you wish.
Please let us know if you need further assistance with this.
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