Hello all,
Sorry for English post since my Dutch is not good to communicate at this level.
Ever since I got my Ziggo as my ISP, I have this problem that most of the time when my devices connect to internet, either via Wi-Fi or ethernet, they were able to connect only to IPv6 sites (Google, YouTube, Facebook, Instagram, etc.) where as they were not able to connect IPv4 sites (basically every other site).
Since this happened not all the time (around 80% of the times), I checked what caused this and found out that when I can connect properly, my devices get IPv4 Default Gateway of 192.168.178.1 and a corresponding IPv4 address of 192.168.178.xx. This seems reasonable since ıp address of my modem is 192.168.178.1.
When my devices cannot connect to IPv4, my devices are assigned IPv4 Default Gateway of 192.168.192.1 and a corresponding IPv4 address of 192.168.192.xx. I do not know why my devices are assigned this IP and this happens very often.
A solution that I found which worked for me till now is bypassing this by assigning every device that I have with manual IPv4 addresses of 192.168.178.xx. This did not solved the problem but at least I was able to bypass the issue.
Now with Covid19 measures, I need to work from home and I cannot have the admin rights to manually assign IPv4 address to my company laptop. This results in plugging in and out of ethernet cable in the hopes that next time I will be assigned a correct IP. This can take up to an hour and really exhausting and frustrating.
Today I tried to ask help from Ziggo Chat, which resulted in the finding of no problem on connection and resetting the modem to factory settings. This did not solve my issues (I already tried this before).
After the factory reset, I get some screenshots to show the problem.
I thank you for all the help.
Best regards,
Mert
Best beantwoord door efok
The IP range 192.168.192.x belongs to the horizon mediabox XL. Just disconnect it from your network.