Hello, I am new here and would like to receive guidance on how to better connect cables in my apartment. I just moved to The Netherlands. I have internet outlet in the back of my living room, then I have a loose cable which goes under the floor and I believe it comes out where my TV is (I will attach pictures to make it easier to view. When I connect splitter to outlet, connect cable to ziggo internet modem, it works all fine. If I try to connect splitter at the end of the cable (blue end) close to my tv, WIFI appears but I do not have access to the internet. I am really confused here… I think that free cable near the internet outlet have some role in all this, but I cannot connect it to anything. For the moment I have my WIFI working but I cannot connect tv modem because it is too far away. Help would be highly appreciated. Thank you.



Best beantwoord door Be rt
The modem should always be placed within 3 meters of the first place Ziggo enters your home.
You now need an adapter plug from F to coax.
Maybe Ziggo can send it to you, but I'm not sure.
https://www.allekabels.nl/f-connector/125/434/verloop-f-connector-coax.html


This is a customer help customer forum where Ziggo moderators come by almost every day in every topic.
Make sure your zip code and house number are entered -> in your Ziggo community profile, these are not publicly visible, then the correct data can be found immediately.