Hi I started using the horizon box just about a month ago. Ziggo did the install but this box is giving me grey hair. The 5gHz wifi will work for a few days then stop working and I have to do a re-setup then it will work for a few days then same thing. It is getting to a point where I am thinking of getting another company to supply my internet?
Best beantwoord door Mark Ziggo
Hi
Something to consider. It also depends on the location of the main cable outlet (where our cable enters your house), where the modem would have to be placed. If that's far away and isolated from the rest of the house, then sufficient wifi coverage might be a challenge.
You can contact customer service if you decide to give the seperate modem a try. Or you can respond here and one of us moderators will process your request, whichever you prefer.