Beantwoord

Geen beeld Mediabox XL

  • 26 juli 2020
  • 3 reacties
  • 88 keer bekeken

Hi can anyone help I have no picture on the media box  my tv is on it shows a channel on the box I have tried different TVs cables turning off and on and nothing happens

icon

Best beantwoord door Jamyla Ziggo 28 juli 2020, 15:29

Hello there @Andy pearson welcome to our Community.
I can see you allready contacted our customer service desk for the issue with no image on your TV. Our engineer has swapped the Mediabox XL and noted that your HDMI connection at the TV has been defect. Now, with a Mediabox XL included scart connection the issue has been solved.
I will close this topic because of your contact with the service desk and the problem is allready been solved.

Bekijk origineel

Dit topic is gesloten. Staat je antwoord hier niet bij, stel dan je vraag in een nieuw topic.

3 Reacties

Reputatie 7
Badge +27

Wich box do you have? Brand and type please.

How is your TV connected to your mediabox? Is the right source selected?

Reputatie 5
Badge +8

Hello there @Andy pearson welcome to our Community.
I can see you allready contacted our customer service desk for the issue with no image on your TV. Our engineer has swapped the Mediabox XL and noted that your HDMI connection at the TV has been defect. Now, with a Mediabox XL included scart connection the issue has been solved.
I will close this topic because of your contact with the service desk and the problem is allready been solved.