Dear Ziggo,
I am a bit confused since I have an package which costs 53.45 per months but my first invoice is 105.14. how was that calculated?
Thanks in advance!
Best beantwoord door Sander Ziggo
It seems like we have a very bad start. I've found the problem. If you check the invoice in Mijn Ziggo you will notice that the subscription Internet XXL is double charged. The second problem: your discount is missing.
Solution
I wrote an order for the department of Order Handling with the correct subscription and discount. It will take about a week or so to fix this. After the recalculation we will refund or settle the payment with you. I'm very sorry for the inconvenience.