Vraag

Extra transmitter package does not work

  • 26 augustus 2020
  • 3 reacties
  • 69 keer bekeken

Hello, 

I have combined Vodafone and Ziggo, and asked to add the extra gratis package into my products. But the mediabox XL continues to show that I need to subscribe for the products. I tried swapping packages to see if that would work but the error continues. I tried calling Ziggo a couple of times but it never worked. They asked to wait for 4 hours but I restart the Mediabox and the same message continues to appear. 

Does anyone know how to fix this?

Thanks.

  1.  

Dit topic is gesloten. Staat je antwoord hier niet bij, stel dan je vraag in een nieuw topic.

3 Reacties

Reputatie 5
Badge +7

Which package did you pick?

Movies&Series L

Ziggo Sport Totaal 

Or

Kids

Reputatie 7

Welcome @alew. Did you manege to solve the problem or do you still have question? Please let us know!

@Sander Ziggo 

Hi, Yes. We have the Movies & Series XL and it’s working via On Demand.