Beantwoord

Download speed issue

  • 4 mei 2020
  • 3 reacties
  • 87 keer bekeken

Hello everyone!

 

Recently I started to have big issues with download internet speed. I have 500mbit subscription and results I’m getting max are following;

 

 

This is measured over ethernet (cable). I was also testing in various different times of the day (morning, afternoon, night) - result is pretty much the same. It’s becoming really annoying to pay for 500mbit and pulling max 30 out of it! I checked few forum threads already with same topic, but can’t seem to trace my issue. 


Attached are all modem settings and place where Ziggo comes to my house. Any help would be greatly appreciated!

 

Thank you!

 

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Best beantwoord door hanh 4 mei 2020, 08:37

In addition. You need to use this one:

The input is on the back. Just push it on the Ziggo central entry point.
Please contact Ziggo and they will send you one for free with an appropiate cable for connection to your Modem/Router.
https://www.ziggo.nl/klantenservice/contact
Generally the Chat will give the fastest response.

It will bring the dBmV of your Down channels to more convenient lower values.


 

Bekijk origineel

Dit topic is gesloten. Staat je antwoord hier niet bij, stel dan je vraag in een nieuw topic.

3 Reacties

How about the upload signal? 

The download signal is  (too) strong. Standard practice is to use a splitter on the First point of entry with on one connection the modem and on the other the amplifier.. 

In addition. You need to use this one:

The input is on the back. Just push it on the Ziggo central entry point.
Please contact Ziggo and they will send you one for free with an appropiate cable for connection to your Modem/Router.
https://www.ziggo.nl/klantenservice/contact
Generally the Chat will give the fastest response.

It will bring the dBmV of your Down channels to more convenient lower values.


 

Thank you!!

 

I had a splitter lying around from the old house - so I immediately put it in between of amplifier and modem - and viola, this is the outcome;

 

 

Just for the sake of sharing information, If someone else will search this topic, this is the situation where Ziggo comes to our house and signal status after adding a splitter (I still need to buy shorter cable to plug it into the amplifier);