Hi, I ordered a Mediabox XL in my new apartment last week. The previous tenants used thinner fiber optic cables, so we had to get those out of the pipes inside the walls for the new thicker coaxial cables. The issue is that the technician from Ziggo could not get the the cable through the walls and now I have internet, TV as well as a cable lying across the house. I have tried contacting cable pulling companies, without success. Does Ziggo arrange cable pulling service on behalf of customers? Please suggest how to proceed on this.
Best beantwoord door Evert
Hi Arko,
Welcome to Ziggo and welcome at this community where customers help each other. :)
No, Ziggo can’t/won’t do that. You should contact an installation company operating in your neighborhood.
Couldn’t you reach such a company or didn’t want those companies to install it?
Regards,
Evert