New mediabox order - received a modem instead.

  • 3 september 2019
  • 2 reacties
  • 90 keer bekeken

Please contact With me
I ordered a New mediabox
Ziggo send me a router
Please contact With do soon is possible

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2 Reacties

This is a customer help customer forum where Ziggo moderators almost come by every business day in every topic, so that can take another day.

Which media box did you order?
Reputatie 7
Hey @Mariusz Glowinski . Welcome to our Community

You have a Ziggo Mediabox XL (horizon) for your TV and internet-services.
The new Next Mediabox, is only for your TV services. Therefore, you need to install a modem-router first, so you won't lose the internet services.
When you install your modem-router, the rest of your order will process and the new Mediabox will be with you within a few days.